FAQ

Answers to our frequently asked questions. Do contact us if you have further questions.

What errors do you track?

RuntimeError.net captures all errors from your web application. Captured errors are sent to you via email and automatically created in your project management tool.
Which project management tool do you support?

Currently we support Github issues If you want us to support your project management tool of choice, contact us!
Which language or frameworks is RuntimeError.net compatible with?

We are compatible with Ruby on Rails currently.
How is it different from Airbrake or Exceptional?

We send the errors directly to your project management tool. You can manage the errors directly from your project management tool instead of opening a separate web application just for errors. Otherwise, we are largely similar to Airbrake or Exceptional.
Are repeat errors de-duplicated?

Yes. We don't send you repeated errors. An email notification gets sent to you immediately when an error occurred the first time. We also create Github issues for the error. For subsequent errors, we do not send you any notifications or create new Github issues.
How do I close an error?

You should close them from your project management tool (Github). No need to open a separate web application just for managing errors.
What happens if a closed error resurfaces?

We reopen them again on your project management tool automatically.
How do I integrate it to my project?

More details on the integration guide